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ToolContainer: Public-Private Partnerships for Water Supply and Sanitation

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Category	Type	Link No	Title	Author/Source	Year	Published in/by	Subreference	Links	_Language	_Process	_Phase	_Factor
Further reading		1	Water supply and sanitation in PRSP initiatives	WSP	2002	Washington DC, Water and Sanitation Program	___	cached (pdf 500 KB)	___English	___Main process	___Preparation	___Poverty responsiveness ___Results orientation
Further reading	Discussion Paper	2	PRSP and water – Failing the poor?	Calaguas, B. and O’Connell, M.	2001	London, WaterAid	___	cached (pdf 152 KB)	___English	___Main process	___Preparation	___Poverty responsiveness ___Customer focus
Tool		3	Tools for assessing the O&M status of water supply and sanitation in developing countries (2002 Addendum see No. 98)	WHO	2000	Geneva, World Health Organisation	___	cached (pdf 524 KB)	___English	___Main process	___Preparation	___Results orientation ___Proactive risk management
Further reading		4	Asian Water Supplies: Reaching the Urban Poor	McIntosh, A.	2003	Manila, Asian Development Bank	___	cached (pdf 5409 KB)	___English	___Main process	___Preparation	___Poverty responsiveness
Tool	Website	5	www.worldbank.org/poverty; www.povertymap.net	World Bank	last accessed in March 2005		___	worldbank.org/poverty povertymap.net	___English	___Main process	___Preparation	___Poverty responsiveness
Tool		6	Willingness-to-pay surveys – A streamlined approach	Wedgwood, A. and Sansom, K.	2003	Loughborough University; Water, Engineering and Development Centre (WEDC)	___	cached (pdf 1500 KB)	___English	___Main process	___Preparation	___Poverty responsiveness
Tool		7	Handbook for the Economic Analysis of Water Supply Projects	ADB	1999	Manila, Asian Development Bank	___	cached (pdf 1667 KB)	___English	___Main process	___Preparation	___Results orientation ___Sound financing mechanisms
Tool	Website	8	Online ToolBox on Integrated Water Resources Management (IWRM ToolBox) under www.Gwpforum.org	Global Water Partnership	last accessed in March 2005		___	visit the site	___English	___Main process	___Preparation	___Water resource protection ___Results orientation
Best case	Website	9	Newsitem and contact on www.irc.nl/page/7702	Association of Private Water Operators in Uganda (APWO-Uganda)	last accessed in March 2005	IRC Source online	___	visit the site	___English	___Main process	___Preparation	___Shared incentives
Best case		10	Independent Water and Sanitation Providers in African Cities	Collignon, B. and Vézina, M.	2000	Nairobi, Water and Sanitation Program - Africa Region	___	cached (pdf 417 KB)	___English	___Main process	___Preparation	___Shared incentives ___Results orientation
Further reading		11	Independent Entrepreneurs in Latin America: The other private sector in water services	Solo, T.M.	2003	Washington DC, The World Bank	___	cached (pdf 526 KB)	___English	___Main process	___Preparation	___Shared incentives ___Results orientation
Further reading		12	Small piped water networks: Helping local entrepreneurs to invest	Conan, H.	2003	Manila, Asian Development Bank	___	cached (pdf 830 KB)	___English	___Main process	___Preparation	___Poverty responsiveness ___Shared incentives
Tool		13	Tools to support transparency in local governance	UN-HABITAT and TI	2004	Urban Governance Toolkit Series; United Nations Human Settlements Programme	___	cached (pdf 1725 KB)	___English	___Main process	___Preparation	___Transparency
Tool		14	Policy Principles: Framework for Sustainable Partnerships	SDC, seco and Swiss Re	2005	Berne, Swiss Agency for Development and Cooperation, Swiss State Secretariat for Economic Affairs, and Swiss Re	___	cached (pdf 574 KB)	___English	___Regulation process	___Preparation	___Accountability
Further reading		15	Regulatory schemes for water provision in theory and practice	Chavez, C. and Quiroga, M.	2002	Paris, Organisation for Economic Cooperation and Development	___	cached (pdf 243 KB)	___English	___Regulation process	___Preparation	___Accountability
Further reading		16	Public Private Partnerships and the Poor – 3. Regulation	Halcrow Management Sciences	2002	Loughborough University; Water, Engineering and Development Centre (WEDC)	___	cached (pdf 292 KB)	___English	___Regulation process	___Preparation	___Accountability
Best case		17	Pro-SSIPWP regulation: The Ho Chi Minh City Model	ADB	2003	Manila, Asian Development Bank	___	cached (pdf 53 KB)	___English	___Regulation process	___Preparation	___Poverty responsiveness ___Shared incentives
Tool		18	Tools for Development: A handbook for those engaged in development activity	DFID	2002	London, Department for International Development	___	cached (pdf 488 KB)	___English	___Support: capacity building	___Preparation	___Power-balanced partnership
Tool		19	Social Analysis Sourcebook: Incorporating Social Dimensions into Bank-Supported Projects	World Bank	2003	Washington DC, The World Bank	___	cached (pdf 4166 KB)	___English	___Support: capacity building	___Preparation	___Power-balanced partnership
Tool		20	Stakeholder Analysis Worksheet	World Bank	1998	Washington DC, The World Bank	___	cached (doc 265 KB)	___English	___Support: capacity building	___Preparation	___Power-balanced partnership
Further reading	Website	21	Aarhus Convention: Convention on Access to Information, Public Participation in Decision-making and Access to Justice in Environmental Matters (www.unece.org/env/pp)	UNECE	1998	Geneva, United Nations Economic Commission for Europe	___	unece.org/env/pp cached (pdf 50 KB)	___English	___Support: capacity building	___Preparation	___Power-balanced partnership
Tool		22	Citizens as Partners; OECD Handbook on Information, Consultation and Public Participation in Policy-Making	Gramberger, M.	2001	Paris, Organisation for Economic Cooperation and Development	___	cached (pdf 1661 KB)	___English	___Support: capacity building	___Preparation	___Power-balanced partnership ___Transparency
Further reading		23	The Purist’s Partnership: Debunking the Terminology of partnerships	Caplan, K.	2003	London, Building Partnerships for Development in Water and Sanitation	___	cached (pdf 219 KB)	___English	___Support: capacity building	___Preparation	___Power-balanced partnership
Tool		24	Social Analysis Sourcebook: Incorporating Social Dimensions into Bank-Supported Projects	World Bank	2003	Washington DC, The World Bank	___	cached (pdf 4166 KB)	___English	___Support: capacity building	___Preparation	___Shared incentives ___Results orientation
Tool		25	Policy Principles: Framework for Sustainable Partnerships	SDC, seco and Swiss Re	2005	Berne, Swiss Agency for Development and Cooperation, Swiss State Secretariat for Economic Affairs, and Swiss Re	___	cached (pdf 574 KB)	___English	___Support: capacity building	___Preparation	___Shared incentives ___Results orientation
Tool	Website	26	Toolkits for Urban Governance (www.un-habitat.org/campaigns/governance/activities_7.asp)	UN-HABITAT	last accessed in March 2005		___	visit the site	___English	___Support: capacity building	___Preparation	___Transparency
Tool		27	Evaluating the Impact of Development Projects on Poverty: A Handbook for Practitioners	Baker, J.L.	2000	Washington DC, The World Bank	___	cached (pdf 689 KB)	___English	___Support: capacity building	___Preparation	___Poverty responsiveness
Tool	Website	28	12 Conflict Resolution Skills (www.crnhq.org/twelveskills.html)	Conflict Resolution Network (CRN)	last accessed in March 2005		___	visit the site	___English	___Support: capacity building	___Preparation	___Power-balanced partnership
Tool	Website	29	Water and Sanitation for All (WASH): Materials for Sanitation Campaigns (www.wsscc.org)	WSSCC	last accessed in March 2005	Water Supply and Sanitation Collaborative Council	___	visit the site	___English	___Support: capacity building	___Preparation	___Customer focus
Tool		30	Ideas for Water Awareness Campaigns	Schaap, W. and van Steenbergen, F.	2002	Global Water Partnership (GWP)	___	cached (pdf 2168 KB)	___English	___Support: capacity building	___Preparation	___Results orientation
Further reading	Website	31	www.accessinitiative.org	The Access Initiative (TAI)	last accessed in March 2005		___	visit the site	___English	___Support: capacity building	___Preparation	___Accountability ___Transparency
Tool		32	Method Guide to Inform, Awareness-Raising & Train the Public Respect to Water Problems	Académie de l'Eau	2001	Nanterre, Académie de l'Eau	___	cached (pdf 197 KB)	___English	___Support: capacity building	___Preparation	___Accountability ___Transparency
Tool		33	PPIAF Toolkit: A guide for hiring and managing advisors for private participation in infrastructure	PPIAF	1999	Public-Private Infrastucture Advisory Facility	___	cached (pdf 3267 KB)	___English	___Main process	___Planning	___Power-balanced partnership ___Results orientation
Further reading	Paper presented at the IWA's 4th World Water Congress	34	Developing a Non-Revenue Water Reduction Strategy; Part 1: Investigating and Assessing Water Losses; Part 2: Planning and Implementing the Strategy	Liemberger, R. and Farley, M.	2004	Marrakech, September 2004	___	cached (pdf 334 KB)	___English	___Main process	___Planning	___Results orientation
Further reading	Website	35	Links to ecological sanitation: www.gtz.de/ecosan/english/; www.sanicon.net; www.iees.ch/news.html; www.mvula.co.za/pages/work7.html; www.ecological-engineering.com	Various sources	last accessed in March 2005		___	gtz.de/ecosan/english/ sanicon.net iees.ch/news.html mvula.co.za/pages/work7.html ecological-engineering.com	___English	___Main process	___Planning	___Customer focus ___Results orientation
Further reading	Research Note 1/03	36	Effective Strategic Planning for Urban Sanitation Services - Fundamentals of good practice	Tayler, K. and Parkinson, J.	2003	London, GHK	___	cached (pdf 661 KB)	___English	___Main process	___Planning	___Results orientation
Tool		37	Guidelines on Municipal Wastewater Management - A practical guide for decision-makers and professionals on how to plan, design, and finance appropriate and environmentally sound municipal wastewater discharge systems. Version 3	UNEP/ WHO/ UN-HABITAT/ WSSCC	2004	United Nations Environment Programme	___	cached (pdf 4075 KB)	___English	___Main process	___Planning	___Results orientation
Tool		38	Logframe Example	WELL	last accessed in March 2005	Loughborough University; Water, Engineering and Development Centre (WEDC)	___	cached (pdf 97 KB)	___English	___Main process	___Planning	___Transparency ___Customer focus
Tool	Website / Toolkit	39	Approaches to Private Participation in Water Services - A Toolkit	World Bank/PPIAF	2005	Washington DC, The World Bank	___	check online for latest doc cached (pdf 2028 KB)	___English	___Main process	___Planning	___Results orientation
Best case		40	Innovative Contracts, Sound Relationships: Urban Water Sector Reform in Senegal. Water Supply and Sanitation Sector Board Discussion Paper Series, Paper No. 1	Brocklehurst, C. and Janssens, J.G.	2004	Washington DC, The World Bank	___	cached (pdf 330 KB)	___English	___Main process	___Planning	___Results orientation
Best case		41	Nouveau modèle de cahier des charges de l'affermage du service public de distribution de l'eau potable	Service Public	2000, 2001		___	cached (pdf 550 KB)	___French	___Main process	___Planning	___Results orientation
Best case		42	Emerging Lessons in Private Provision of Infrastructure Services in Rural Areas: Water Services in Cote d'Ivoire and Senegal	Environmental Resources Management	2002	Washington DC, The World Bank/PPIAF	___	cached (pdf 2800 KB)	___English	___Main process	___Planning	___Results orientation ___Sound financing mechanisms
Further reading		43	Models of Aggregation for Water and Sanitation Provision. Water Supply & Sanitation Working Notes, Note No. 1	ERM in association with Stephen Meyers Associates and Hydroconseil; Kingdom, W.D.	2005	Washington DC, The World Bank	___	cached (pdf 1074 KB)	___English	___Main process	___Planning	___Results orientation ___Sound financing mechanisms
Further reading		44	Can the Principles of Franchising be used to Improve Water Supply and Sanitation Services? – A Preliminary Analysis. Water Supply and Sanitation Sector Board Discussion Paper Series, Paper No. 2	van Ginneken, M., Tyler, R. and Tagg, D.	2004	Washington DC, The World Bank	___	cached (pdf 1457 KB)	___English	___Main process	___Planning	___Results orientation ___Sound financing mechanisms
Best case	Contribution to the Third World Water Forum	45	Success Factors in Self Financing Local Water Management	Netherlands Water Partnership	2003	Kyoto, Japan	___	cached (pdf 514 KB)	___English	___Main process	___Planning	___Proactive risk management ___Sound financing mechanisms
Best case		46	Mobilizing local funds in Casablanca, Morocco				___	visit the site	___English	___Main process	___Planning	___Proactive risk management ___Sound financing mechanisms
Further reading		47	Pension Funds in Infrastructure Project Finance: Regulations and Instrument Design	Vives, A.	1999	Washington DC, Inter-American Development Bank	___	cached (pdf 95 KB)	___English	___Main process	___Planning	___Sound financing mechanisms
Further reading	Website	48	www.developmentfunds.org	International Association of Local and Regional Development Funds in Emerging Markets (IADF)	last accessed in March 2005		___	visit the site	___English	___Main process	___Planning	___Sound financing mechanisms
Best case	Background paper for The Third World Water Forum	49	Innovations and solutions for financing water and sanitation investments (Bond Issue in Ahmedabad, India)	PADCO, Inc.	2003	Kyoto, Japan	___	cached (pdf 481 KB)	___English	___Main process	___Planning	___Sound financing mechanisms
Best case	Power Point Presentation	50	The Role of Development Finance Institutions: Lessons from Southern Africa of Best Practices for Their Effective Management (Bond Issue in Johanesburg)	Jackson, B.M.	2004		___	cached (pdf 222 KB)	___English	___Main process	___Planning	___Sound financing mechanisms
Best case		51	Connecting Markets and Cities; The Case of Tamil Nadu Urban Development Fund (India)	Pradhan, HK	2004		___	cached (pdf 205 KB)	___English	___Main process	___Planning	___Results orientation ___Sound financing mechanisms
Further reading		52	An Alternative Model for Financing Water Projects	Baker, M.S.	2002	Fortaleza, Inter-American Development Bank	___	cached (pdf 28 KB)	___English	___Main process	___Planning	___Sound financing mechanisms
Further reading		53	Building Local Credit Systems	Peterson, G.	2000	Washington DC, The World Bank	___	cached (pdf 2601 KB)	___English	___Main process	___Planning	___Sound financing mechanisms
Tool		54	Handbook for the Economic Analysis of Water Supply Projects	ADB	1999	Manila, Asian Development Bank	___	cached (pdf 1733 KB)	___English	___Main process	___Planning	___Shared incentives ___Sound financing mechanisms
Tool		55	Criteria for Water and Wastewater Utility Regulation	Standard & Poor’s	1999		___	cached (pdf 177 KB)	___English	___Main process	___Planning	___Proactive risk management
Best case		56	Piaseczno, Poland: Market development study Eastern Europe and Central Asia	World Bank/OECD	2004	Washington DC, The World Bank	___	cached (pdf 502 KB)	___English	___Main process	___Planning	___Results orientation
Further reading		57	Private Sector Participation: Recent Findings and Assessments, Experiences of GTZ MEN-REM	Rothenberger, D.	2004	Eschborn, Deutsche Gesellschaft für Technische Zusammenarbeit	___	cached (pdf 568 KB)	___English	___Main process	___Planning	___Results orientation
Further reading		58	Private Business, Public Owners - Government shareholdings in water companies	WSSCC/Government of Netherlands	2000		___	cached (pdf 207 KB)	___English	___Main process	___Planning	___Results orientation
Further reading	Power Point Presentation	59	Restructuring within public utility in Uganda: Internally delegated area management contracts	Harrison, M.	2004		___	cached (pdf 905 KB)	___English	___Main process	___Planning	___Results orientation
Further reading		60	Beyond Cost Recovery: setting user charges for financial, economic, and social goals	Dole, D. and Bartlett, I.	2004	Manila, Asian Development Bank	___	cached (pdf 1109 KB)	___English	___Main process	___Planning	___Results orientation ___Sound financing mechanisms
Further reading		61	Key Issues of Tariff Reform in the Water Sector in the EECCA	OECD	2004	Paris, Organisation for Economic Cooperation and Development	___	cached (pdf 168 KB)	___English	___Main process	___Planning	___Sound financing mechanisms
Best case		62	Incentive-Based Subsidies (Chile)	Gómez-Lobo, A.	2001	Washington DC, The World Bank	___	cached (pdf 168 KB)	___English	___Main process	___Planning	___Poverty responsiveness
Further reading		63	Water Tariffs and Subsidies in South Asia: Do current water subsidies reach the poor?	WSP/PPIAF	2003	Washington DC, Water and Sanitation Program	___	cached (pdf 286 KB)	___English	___Main process	___Planning	___Poverty responsiveness
Best case		64	Urban Water Supply Innovations in Côte d’lvoire: How Cross-Subsidies Help the Poor	WSP-AF	2002	Nairobi, Water and Sanitation Program - Africa Region	___	cached (pdf 1004 KB)	___English	___Main process	___Planning	___Poverty responsiveness
Best case		65	Mobilizing Resources for Sanitation (Burkina Faso)	Savina, A. and Kolsky, P.	2004	Nairobi, Water and Sanitation Program - Africa Region	___	cached (pdf 612 KB)	___English	___Main process	___Planning	___Poverty responsiveness
Further reading		66	Output-Based Aid: Possible Applications in the Design of Water Concessions	Marin. P.	2002	Washington DC, The World Bank	___	cached (pdf 145 KB)	___English	___Main process	___Planning	___Poverty responsiveness
Further reading	Website	67	www.gpoba.org	Global Partnership on Output-Based Aid (GPOBA)	last accessed in March 2005	Washington DC, The World Bank	___	visit the site	___English	___Main process	___Planning	___Poverty responsiveness
Tool		68	OBA Payment Mechanisms and Risk Mitigation. OBA Working Paper Series, Paper No. 2, June 2004	Cockburn, M. and Yapp, T.	2004	Global Partnership on Output-Based Aid	___	cached (pdf 365 KB)	___English	___Main process	___Planning	___Poverty responsiveness ___Proactive risk management
Further reading		69	Beyond Cost Recovery: setting user charges for financial, economic, and social goals	Dole, D. and Bartlett, I.	2004	Manila, Asian Development Bank	___	cached (pdf 1109 KB)	___English	___Main process	___Planning	___Sound financing mechanisms
Further reading		70	Key Issues of Tariff Reform in the Water Sector in the EECCA	OECD	2004	Paris, Organisation for Economic Cooperation and Development	___	cached (pdf 168 KB)	___English	___Main process	___Planning	___Sound financing mechanisms
Further reading		71	Water Tariff Design in Developing Countries: Disadvantages of Increasing Block Tariffs (IBTs) and Advantages of Uniform Price with Rebate (UPR) Designs	Boland, J. and Whittington, D.			___	cached (pdf 331 KB)	___English	___Main process	___Planning	___Sound financing mechanisms
Tool	Website	72	Micro-credit for Sanitation (www.lboro.ac.uk/orgs/well/resources/fact-sheets/facht-sheets-htm/mcfs.htm)	Saywell, D.	last accessed in March 2005	Loughborough University; Water, Engineering and Development Centre (WEDC)	___	visit the site	___English	___Main process	___Planning	___Poverty responsiveness ___Sound financing mechanisms
Further reading	Website	73	www.microfinancegateway.org	The Microfinance Gateway	last accessed in March 2005	Washington DC, The World Bank	___	visit the site	___English	___Main process	___Planning	___Poverty responsiveness ___Sound financing mechanisms
Further reading	Website	74	www.worldbank.org/guarantees	World Bank	last accessed in March 2005	Washington DC, The World Bank	___	visit the site	___English	___Main process	___Planning	___Proactive risk management
Further reading		75	Foreign exchange risk mitigation for power and water projects indeveloping countries. The Energy and Mining Sector Board Discussion Paper No. 9;	Matsukawa, T., Sheppard, R. and Wright, J.	2003	Washington DC, The World Bank	___	cached (pdf 319 KB)	___English	___Main process	___Planning	___Proactive risk management
Further reading		76	Developing best practices for promoting private sector investment in infrastructure / water supply	ADB	2000	Manila, Asian Development Bank	___	cached (pdf 704 KB)	___English	___Main process	___Planning	___Proactive risk management
Further reading		77	Tapping the private Sector: Approaches to Managing Risk in Water and Sanitation	Haarmeyer, D. and Mody, A.	1999	Washington DC, The World Bank	___	cached (pdf 263 KB)	___English	___Main process	___Planning	___Proactive risk management
Tool	Website	78	PPIAF Labor Tool Kit: Labour Issues in Infrastructure Reform	PPIAF	last accessed in March 2005	Public-Private Infrastucture Advisory Facility	___	visit the site	___English	___Main process	___Planning	___Proactive risk management
Further reading		79	Small enterprises and water provision in Kibera, Nairobi. Interim findings of of the project Public Private Partnerships and the Poor in Water and Sanitation	Katui-Katua, M. and McGranahan, G.	2002	Loughborough University; Water, Engineering and Development Centre (WEDC)	___	cached (pdf 838 KB)	___English	___Main process	___Planning	___Shared incentives ___Proactive risk management
Tool	Website	80	Standards for Drinking Water Quality	WHO	2004	Geneva, World Health Organisation	___	visit the site	___English	___Regulation process	___Planning	___Water resource protection ___Results orientation
Further reading		81	The Partnership Paperchase: Structuring Partnership Agreements in Water and Sanitation in Low-Income Communities	Evans, B., McMahon, J. and Caplan, K.	2004	London, Building Partnerships for Development in Water and Sanitation	___	cached (pdf 497 KB)	___English	___Support: capacity building	___Planning	___Power-balanced partnership
Further reading		82	Procurement Guidelines from EBRD, World Bank, ADB, AfDB and IADB	Various sources			___	visit the site	___English	___Main process	___Procurement	___Accountability ___Transparency
Tool	Website / Toolkit	83	Approaches to Private Participation in Water Services - A Toolkit	World Bank/PPIAF	2005	Washington DC, The World Bank	___	cached (pdf 2028 KB)	___English	___Main process	___Procurement	___Accountability ___Transparency
Tool	Website	84	Public Procurement: Integrity pact for public contracting; Public Sector: Anti-corrution initiatives at local level; Business Principles for Countering Bribery (www.transparency.org)	Transparency International	last accessed in March 2005		___	visit the site	___English	___Main process	___Procurement	___Transparency
Further reading		85	Output-Based Aid: Possible Applications in the Design of Water Concessions	Marin. P.	2002	Washington DC, The World Bank	___	cached (pdf 145 KB)	___English	___Main process	___Procurement	___Results orientation
Further reading	Website	86	www.gpoba.org	Global Partnership on Output-Based Aid (GPOBA)	last accessed in March 2005	Washington DC, The World Bank	___	visit the site	___English	___Main process	___Procurement	___Results orientation
Tool		87	OBA Payment Mechanisms and Risk Mitigation. OBA Working Paper Series, Paper No. 2, June 2004	Cockburn, M. and Yapp, T.	2004	Global Partnership on Output-Based Aid	___	cached (pdf 365 KB)	___English	___Main process	___Procurement	___Results orientation
Tool	Website / Toolkit	88	Approaches to Private Participation in Water Services - A Toolkit	World Bank/PPIAF	2005	Washington DC, The World Bank	___	cached (pdf 2028 KB)	___English	___Main process	___Procurement	___Accountability ___Transparency
Further reading		89	Customer relations management, Part A: Introduction for Urban Water and Sewerage Authorities in Developing Countries	Coates, S., Sansom, K. and Kayaga, S.	2001	Water and Environmental Health at London and Loughborough	___	cached (pdf 623 KB)	___English	___Main process	___Operation & Monitoring	___Shared incentives ___Customer focus
Tool		90	Customer relations management, Part B: Draft Customer Services Guidelines, Urban Water and Sewerage Authorities, Tanzania	Coates, S. and Sansom, K. (Eds.)	2001	Water and Environmental Health at London and Loughborough	___	cached (pdf 571 KB)	___English	___Main process	___Operation & Monitoring	___Shared incentives ___Customer focus
Further reading		91	The Partnership Paperchase: Structuring Partnership Agreements in Water and Sanitation in Low-Income Communities	Evans, B., McMahon, J. and Caplan, K.	2004	London, Building Partnerships for Development in Water and Sanitation	___	cached (pdf 497 KB)	___English	___Main process	___Operation & Monitoring	___Shared incentives ___Proactive risk management
Tool		92	Performance Monitoring of Micro-contracts for the procurement of urban infrastructure	Sohail, M. and Cotton, A.	2000	Loughborough University; Water, Engineering and Development Centre (WEDC)	___	cached (pdf 1525 KB)	___English	___Main process	___Operation & Monitoring	___Proactive risk management
Tool		93	Tools for assessing the O&M status of water supply and sanitation in developing countries (2002 Addendum see No. 98)	WHO	2000	Geneva, World Health Organisation	___	cached (pdf 524 KB)	___English	___Regulation process	___Operation & Monitoring	___Accountability
Tool	Website	94	Database of cost and performance information for water and sanitation utilities: www.IB-Net.org	IBNET	2005		___	visit the site	___English	___Regulation process	___Operation & Monitoring	___Customer focus ___Results orientation
Best case	Power Point Presentation at the World Bank Forum, February 2001	95	PPA Project in Manila: Process & Initial Results	Cook, P. and Stevens, J.	2001		___	cached (pdf 806 KB)	___English	___Support: capacity building	___Operation & Monitoring	___Accountability ___Transparency
Further reading		96	Price Caps, Efficiency Payoffs and Infrastructure Contract Renegotiation in Latin America. World Bank Policy Research Working Paper No. 3129	Estache, A., Guasch, J.L. and Trujillo, L.	2003	Washington DC, The World Bank	___	cached (pdf 25161 KB)	___English	___Main process	___Renewal & Termination	___Results orientation
Best case		97	Sanitation is a business. Approaches for demand-oriented polices	Heierli, U., Hartmann, A., Münger, F. and Walther, P.	2004	Swiss Development Cooperation SDC	___	cached (pdf 1615 KB)	___English	___Main process	___Planning	___Results orientation ___Sound financing mechanisms
Tool		98	Addendum to WHO-Tools (cf. No. 3): Tools for sustainable operation and maintenance of urban infrastructure.	Sohail, M. and Cotton, A.P.	2002	Loughborough University; Water, Engineering and Development Centre (WEDC)	___	cached (pdf 204 KB)	___English	___Regulation process	___Operation & Monitoring	___Results orientation ___Proactive risk management
Further reading	Background paper	99	Effective Water Governance	Peter Rogers, Alan W. Hall	2003	Global Water Partnership	___	cached (pdf 2 MB)	___English	___Support: stakeholder cooperation	___Preparation	___Accountability ___Power-balanced partnership ___Transparency
Tool	Website / Toolkit	100	WaterCredit - Innovating for Tomorrow Today	Water Partners International	last accessed in Oct 2005		___	visit the site	___English	___Main process	___Planning	___Sound financing mechanisms
Best case		201	PARTNERSHIP 17	BPD	2006	WSP	___	website	___English	___Regulation process	___Planning